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Online Presence Management for Small Businesses

Your Business.
Online.
Taken Care Of.

We build and manage your website, business listings, search visibility, and social media so you can focus on running your business.

More than a website. Less for you to juggle.

Your website, business listings, and social accounts should tell the same story. Frankly is the agency that brings them together, keeps the details current, and helps you decide what to improve next. Frankly Social powers our social media service.

What we take care of

The pieces of your online presence,
working together.

Website Design & Management

Modern websites, a considered mobile experience, hosting, maintenance, and ongoing changes.

Business Setup & Listings

Domains, professional email, eligible Google Business Profiles, Apple Maps, Bing, and relevant directories. Platform eligibility and verification requirements apply.

Search & AI Visibility

SEO, local search, useful service content, technical foundations, and accurate business information that helps search engines and AI platforms understand your business.

Social Media Management

Powered by Frankly Social. Content planning, writing, graphics, scheduling, publishing, and performance reporting within an agreed scope.

Reviews & Reputation

Review request workflows, monitoring, response drafts for your approval, and approved testimonials.

Lead Capture & Follow-Up

Contact forms, quote requests, booking links, and scoped follow-up workflows that fit how you handle inquiries.

Reporting & Ongoing Support

Clear reporting on inquiries, website activity, search performance, and social results where data is available. Support to keep things current.

Three ways to work together

Start where your business is.

Each package is scoped in a proposal, including deliverables, frequency, approvals, fees, and any third-party costs.

Build the foundation

Launch

For a new business or a fresh start online.

  • Website design and launch
  • Domain and professional email setup
  • Foundational SEO
  • Eligible business listings
  • Measurement setup
Request a Proposal for Launch

Keep it taken care of

Manage

For a business that needs ongoing care.

  • Hosting and maintenance
  • Scoped website updates
  • Business listing upkeep
  • Review support
  • Reporting and ongoing support
Request a Proposal for Manage

Keep improving

Grow

For a business ready for ongoing content and improvements.

  • Everything in Manage
  • Scoped social content and publishing
  • Social media powered by Frankly Social
  • Ongoing search improvements
  • Conversion work on your website and inquiry paths
Request a Proposal for Grow

We agree the scope before work begins. Paid advertising, photography, video production, PR, and daily comment or DM management are not standard inclusions.

Existing work

A look at our website work.

Website design across business, personal brand, and experimental projects. Our examples include internal and family work.

How it works

A clear plan. Then ongoing care.

  1. Review your presence

    Tell us about your business, what is already online, and where you need help.

  2. Agree the scope

    We outline the priorities, deliverables, costs, access, and approvals in a proposal.

  3. Build and connect

    We make the agreed changes, connect the relevant tools, and review the work with you.

  4. Manage and improve

    With ongoing support in place, we keep information current and use available data to guide the next steps.

Why Frankly

One agency.
A connected plan.

  • One point of contact across your online presence
  • Clear scope and approvals before work begins
  • Mobile experiences and useful content
  • Reporting grounded in available data
  • Social media powered by Frankly Social
  • Ongoing support as your business changes

A few practical questions

Before we get started.

Can you work with my existing website?

We can review your current site and tools, then recommend whether to improve what you have or rebuild. Compatibility and access help determine the scope.

How much does it cost?

Request a proposal. Pricing depends on your needs, the work involved, and the ongoing support you choose. Package scope and third-party costs are agreed in the proposal.

What does Search & AI Visibility mean?

It means making your site technically accessible, publishing useful service information, and keeping business details accurate and consistent. We do not promise search rankings, AI recommendations, leads, or revenue.

Can every business have a Google Business Profile?

No. Eligibility depends on the platform's rules and how your business operates. We help with eligible listings and required verification. Platform approval is outside our control.

What is included in social media management?

Frankly provides the service, powered by Frankly Social. We agree the channels, content, graphics, publishing frequency, reporting, and approval process in your proposal. Daily comment and DM management are not standard inclusions.

Can I start with just a homepage mockup?

Yes. The free homepage mockup is a website-specific entry point. It is a homepage concept with a website proposal, with no obligation to move forward. It is separate from an online presence review.

Let's see what needs attention

Request an Online Presence Review

Tell us what you have and what you need. We'll review your online presence and follow up about priorities and a proposal.

We'll use these details to respond to your request. Please do not include passwords or sensitive customer information. Privacy Policy

Just need a website?

See a homepage concept first.

Start with a free homepage mockup and a proposal for your website. No obligation to move forward.

Get a Free Homepage Mockup

Free Homepage Mockup

Request a Free Homepage Mockup

Tell us about your business and we'll create a custom homepage concept, along with a proposal for building and managing your website. There's no obligation to move forward.

We use your details to respond to your mockup request. Privacy Policy